Field Service Technician

Employer description

Our M/D Totco group is looking for a Field Service Technician in the Odessa, Texas area. An ideal candidate has a technical background with mechanical and electrical aptitude, is a self-starter, dependable, with a desire to grow in their profession and career. The Field Service Technician will be responsible for installing, maintaining, and servicing all NOV - M/D Totco rental systems throughout West Texas. • Work independently with little supervision. Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software • Provide onsite training to customers in safe operation and use of M/D Totco systems • Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement • Respond to and manage service calls that require more time than anticipated • Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc. • Diagnose and solve problems from non-technical descriptions provided by customers • Possess superb customer service skills • Build positive relationships with customers • Produce timely and detailed service reports, billing tickets, and any other job-relevant documents • High school diploma or GED required. • Associate degree or equivalent experience preferred. • At least two years of technical experience preferred. • Mechanical and electrical aptitude; electrical experience preferred. • Knowledge of oil and gas equipment, hardware, and software. • Strong communication and interpersonal skills. • Ability to work independently with minimal supervision. • Willingness to travel more than 75% and be on call. • Ability to work a 10-days-on, 4-days-off schedule with 12+ hour days. • Must be at least 21 and pass background, driving record, and drug screenings.