Wireline Winch Service Technician

Employer description

This position is for a Wireline Winch Service Technician reporting to our NOV service division based in New Iberia, LA. This position focuses on general service, maintenance and refurbishment of offshore wireline winches, trucks, and other NOV Wireline and Flowline brand products. Other duties may include providing technical support for client-owned products and equipment; troubleshooting, diagnosing, and resolving malfunctions by email or by phone/video. • Clean, repair, test, install, and maintain NOV WFL Brand products at NOV Service Facility(s) and occasionally customer facilities. • Communicate product failures and feedback reports to the appropriate departments. • Provide supporting documentation per NOV WFL procedures. • Complete and submit work pack documentation in a timely manner. • Service and repair of customer property items relating to the WFL Aftermarket business unit. • Carry out all duties in accordance with the QA procedures and departmental work instructions. • Ensure all work performed is in a quality minded, tidy & accurate manner, prepare all surfaces and components as necessary to ensure no damage occurs during assembly and testing. • Actively participate in training as identified by the Service Manager. • Engage in additional job activities as requested by the Service Manager/Supervisor. • Disassemble equipment to remove parts and effect repairs. • Request parts as required including fabricated parts, install all parts according to instructions given, knowledge of item being assembled and/or following drawings, as required, including needed adjustments and alignment. • Function test repaired equipment to ensure it works to full specification. • Comply with all NOV Company and HSE policies and procedures. • Maintain a clean & organized work area, utilize safe work habits. • Perform other work-related tasks as assigned. • Must possess a high school diploma, GED, or equivalent combination of education and experience. • 3 years’ experience with the operation and/or maintenance of Wireline Winch units (land and offshore) required. • Must have experience with the service, repair, and maintenance of Wireline winch units. • Computer proficiency/experience required - Must have working knowledge of Microsoft Office applications i.e. Word, Excel, Teams, etc. • Knowledge of both rig and completion well site operations a plus. • Electrical, Pneumatic and hydraulic background is a plus. JOB REQUIREMENTS • Ability to pass a drug screen & background check. • Valid driver’s license required – as you will be operating a company vehicle (only as required). • Must be willing & able to work overtime as required & an on-call schedule. • Standard work schedule is 5 day/week, M-F 8am-5pm • Operation of overhead cranes and forklifts, etc. as required. • Ability to read and apply assembly drawings/procedures. • Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors. • Working conditions may be inside and outside with extreme temperatures. • Strong technical troubleshooting and problem-solving skills. • Ability to work independently and as part of a team. • Willingness to comply with all safety regulations and procedures. • Ability to multitask in fast paced environment. • Ability to adapt and be cross-trained to learn all job duties. COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings) • 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information. • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan). • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees). • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals. • All regular full-time employees receive up to 11 paid holidays per year.